by John H. Zenger and Kathleen Stinnett
How do the best leaders foster individual development and help others to grow? According to the authors of “The Extraordinary Coach”, John Zenger and Kathleen Stinnett, leaders help others grow through the process of coaching.
Coaching is different than managing, teaching, or directing. It is a very Socratic process that uses a strategy of inquiry for the purpose of assisting others to reflect, achieve greater clarity of their situation and ultimately discover an acceptable resolution to their dilemma. The authors define coaching as “Interactions that help the individual being coached to expand awareness, discover superior solutions, and make and implement better decisions.” Coaching allows the individual who is being coached to grow as a result of the process itself. It develops their analytical, critical thinking and problem solving skills.
The authors provide a very simple, straight forward and easy to follow, 4-step process to coaching that has been labeled FUEL. Step 1 is F that represents Frame the Conversation. Step 2 is U that stands for Understand the Current Situation. Step 3 is E representing Explore the Desired State. And finally, step 4 is L that represents Lay out a Success Plan.
Zenger & Stinnett provide many real life examples of coaching situations throughout the book that helps to make the application of their coaching process practical and easier to grasp.
(Review written by Dr. Leo Presley)
Buy it on Amazon – The Extraordinary Coach: How the Best Leaders Help Others Grow